SUMMARY
PROFESSIONAL EXPERIENCE
DIRECTOR OF DEVELOPMENT + COMMUNITY ENGAGEMENT
OUT ON SCREEN (Vancouver Queer Film Festival/Out in Schools), Vancouver, BC, [2014 - present]
Lead a team of 4 towards the design, execution and evaluation of private sector fundraising, with a focus on individual and corporate
giving; manage organization-wide communications and web-based technological implementation and usage; and marketing and events with a base of 12,000+ stakeholders.
STORE DIRECTOR + REGIONAL OPERATIONS EXPERT - CANADA EAST
J. CREW, Toronto, ON [2012 – 2013]
LEAD, COMMUNICATIONS + INNOVATION PROJECTS
SKILLS FOR CHANGE, Toronto, ON [2008 – 2013]
Successfully re-vamped agency-wide communications systems to impact resource development growth and overall public profile. Provided strategic communications advice to the Executive Director and implemented key web-based CRM and event management tools to produce dynamic material and landmark events.
WHEN-I-WAS-YOUNGER EXPERIENCE
Assistant to the Executive Director, TRIEC, Toronto, ON [2007 – 2008]
Program Administrator, Yonge Street Mission, Toronto, ON [2005 – 2007]
COMMUNITY INVOLVEMENT
Volunteer, Dragon Boat BC, 2014 - present
Advisor, Professional Immigrant Networks (PINs), Website Development Group – a TRIEC project, 2011
Board Secretary, Asian Community AIDS Services (ACAS), 2009 – 2011
EDUCATION AND TRAINING
Project Management, MIT (Open Course - audit), 2014
Principles of Project Management, Skills for Change, 2011
Sales and Marketing, Adecco, 2010
Juris Doctor (JD) Programme, Faculty of Law, University of Ottawa, 2009
Alternative Dispute Resolution, University of Ottawa, 2009
Bachelor of Arts, Public Administration, Ryerson University, 2008
Minor: Non-profit and Voluntary Sector Management (Change Leadership and Management, Strategic Planning, Government Relations and Advocacy), Ryerson University
AWARDS AND RECOGNITION
BMO Financial Group Diversity Award, Bank of Montreal Financial Group
Lincoln M. Alexander Award, Ministry of Citizenship & Immigration, Province of Ontario
REFERENCES FURNISHED UPON REQUEST
- Five years of project management experience in strategic planning, process improvement and communications systems
- Demonstrated track record in strategic and innovative organizational leadership
- Strong skill set in relationship development and management in a mutli-stakeholder environment
- Excellent project management skills including knowledge of the Lean Six Sigma methodology
- Strategic and agile thinker coupled with the ability to plan, develop and implement transformational business process improvements
- Advanced proficiency in Salesforce, MS Office, Desktop One and web-based social technologies
PROFESSIONAL EXPERIENCE
DIRECTOR OF DEVELOPMENT + COMMUNITY ENGAGEMENT
OUT ON SCREEN (Vancouver Queer Film Festival/Out in Schools), Vancouver, BC, [2014 - present]
Lead a team of 4 towards the design, execution and evaluation of private sector fundraising, with a focus on individual and corporate
giving; manage organization-wide communications and web-based technological implementation and usage; and marketing and events with a base of 12,000+ stakeholders.
- Exceeded anticipated results in corporate, foundation and individual gifts through the effective management of a high-performing revenue development and marketing team
- Secured new sources of funding for the 2015 fiscal while exceeding Q results by 35%
- Executed a successful Film Festival fundraising campaign, including the creative direction of 3 fundraising ads, followed by the largest-grossing championed event
- Created project plans for the annual festival fundraising campaign, marketing strategy and metrics development, and festival evaluation (tools and methodology)
- Leading the organization through the re-framing of its corporate fundraising approach, communications systems re-design and implementation, and a policy process to change the organizational mandate
STORE DIRECTOR + REGIONAL OPERATIONS EXPERT - CANADA EAST
J. CREW, Toronto, ON [2012 – 2013]
- Recruited, hired, trained, coached and developed staff for home store and the region’s new store openings, including over 200 associates and 16 managers
- Project led the opening of new stores in the Canada East market
- Worked closely with regional and international business partners to negotiate and allocate payroll, expense budget, merchandise, and logistical resourcing for the district
- Worked through the management team to roll out to policy changes and incentive programs
- Achieved highest conversion rate and sales volume in 2012, Q2 and Q3 and 2013, Q1
- Achieved highest internal audit score in Canada
- Achieved highest loss prevention score in Canada
- Previous divisions of responsibility include: Human Resources, Operations, Sales and Service
LEAD, COMMUNICATIONS + INNOVATION PROJECTS
SKILLS FOR CHANGE, Toronto, ON [2008 – 2013]
Successfully re-vamped agency-wide communications systems to impact resource development growth and overall public profile. Provided strategic communications advice to the Executive Director and implemented key web-based CRM and event management tools to produce dynamic material and landmark events.
- Project led team of up to 30, including the implementation of a new website with integrated digital information resources and web-based technologies (e.g. Salesforce, event management tools, Google apps); the launch of a new leadership program; and a robust 3-year program evaluation
- Created and implemented the agency’s social media strategy resulting in the agency’s Klout score of 68+ and increased online profile and online community engagement
- Developed project documents (e.g. plans, timelines, budgets, and TOR) for all major corporate fundraising and education events and Innovation Office initiative
- Created communication templates to streamline organizational positioning and voice across six locations in the Greater Toronto Area
- Managed critical contracts with PR consultancies, designers, printers and researchers
WHEN-I-WAS-YOUNGER EXPERIENCE
Assistant to the Executive Director, TRIEC, Toronto, ON [2007 – 2008]
Program Administrator, Yonge Street Mission, Toronto, ON [2005 – 2007]
COMMUNITY INVOLVEMENT
Volunteer, Dragon Boat BC, 2014 - present
Advisor, Professional Immigrant Networks (PINs), Website Development Group – a TRIEC project, 2011
Board Secretary, Asian Community AIDS Services (ACAS), 2009 – 2011
EDUCATION AND TRAINING
Project Management, MIT (Open Course - audit), 2014
Principles of Project Management, Skills for Change, 2011
Sales and Marketing, Adecco, 2010
Juris Doctor (JD) Programme, Faculty of Law, University of Ottawa, 2009
Alternative Dispute Resolution, University of Ottawa, 2009
Bachelor of Arts, Public Administration, Ryerson University, 2008
Minor: Non-profit and Voluntary Sector Management (Change Leadership and Management, Strategic Planning, Government Relations and Advocacy), Ryerson University
AWARDS AND RECOGNITION
BMO Financial Group Diversity Award, Bank of Montreal Financial Group
Lincoln M. Alexander Award, Ministry of Citizenship & Immigration, Province of Ontario
REFERENCES FURNISHED UPON REQUEST